Refund Policy

Entry fee (₦5,000)

The entry fee is non-refundable once your payment is confirmed and your registration code is issued, because it covers screening and the costs of running the competition.

We will refund you in full if:

• you were charged more than once for the same registration (we refund the extra payment);
• you were charged but did not receive a registration code and we cannot confirm your registration; or
• MODEL X AFRICA cancels the competition before it takes place.

Paid votes

Votes are non-refundable once counted, including if the contestant is later disqualified or does not reach the next round.

We will refund you if you were charged but your votes were not counted, or if you were charged twice by mistake.

How to ask for a refund

Email modelxafrica@gmail.com within 7 days of the payment with the email you used and your payment reference (it starts with MXA- for registration or MXV- for votes). Approved refunds are sent back to the original payment method. Banks and card issuers can take several working days to show them.